Frequently Asked Questions

Everything you need to know about your next travel companion.

What materials are Flymax suitcases made from?

Our luggage is crafted from premium aerospace-grade polycarbonate and high-density ballistic nylon, ensuring a lightweight feel without compromising on impact resistance or durability.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days. We also offer express 2-day shipping for travelers who need their gear in a hurry.

What is the Flymax return policy?

We offer a 30-day 'Take a Trip' trial. If you are not completely satisfied with your luggage, you can return it for a full refund, provided it is in its original condition.

Does my luggage come with a warranty?

Yes, every Flymax suitcase is backed by a limited 10-year warranty that covers manufacturing defects in wheels, zippers, handles, and shells.

Are the TSA-approved locks included?

All Flymax hardshell models come with integrated, flush-mounted TSA-approved combination locks to keep your belongings secure while allowing airport security to inspect them without damage.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.