Returns & Exchanges

At Flymax Luggage, we want you to travel with confidence, which is why we offer a 30-day window for returns or exchanges on all unused products in their original packaging. If your gear isn't the perfect fit for your next journey, we are committed to making the return process as seamless as possible.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Pack Your Gear

Place the unused luggage back into its original protective box, ensuring all tags and accessories are included to qualify for a full refund.

3

Print and Attach

Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your package.

4

Drop Off and Track

Hand over your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing